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PRESS ROOM

Premier Dealers Honored by NMMA

PREMIER DEALERS HONORED BY NMMA FOR EXCEPTIONAL CUSTOMER SATISFACTION

 

Eighteen Premier dealers receive 2022 CSI Awards from the National Marine Manufacturers Association (NMMA) for their exceptional customer satisfaction scores in sales and service.

 

Big Lake, Minn. May 25, 2023 – The National Marine Manufacturers Association announced today their Customer Satisfaction Index (CSI) Awards for 2022, and 18 Premier Marine dealers were recognized for their exceptional scores. It was the seventh consecutive year for the awards, and to be honored, dealers had to achieve a score of 90 percent or higher in customer satisfaction in either sales or service during the past year.

“I want to personally congratulate and thank each of our dealers who were recognized today by the NMMA,” said Premier Marine CEO Matt Homan. “They exemplify the level of customer service and satisfaction we strive to deliver in everything we do.”

The scores for the 2022 CSI Awards are compiled throughout the year through surveys of customers who purchased a boat between January 1, 2022, and December 31, 2022. The collected data actively measures satisfaction of both sales and service and is a vital tool for manufacturers to utilize towards continuous improvement in the customer experience.

The following Premier dealers were honored for their exceptional scores in either sales, service, or both categories.

Carefree Boat Sales of Buford, GA (Service)

Club Royale Sales & Service, Waterford Township, MI (Sales)

Dan’s Southside Marine, Minneapolis, MN (Service)

Dri-Port Marine, O’Fallon, MO (Sales)

Fish Tale Boats, Fort Myers, FL (Sales)

Harbor Pointe Marina, Dadeville, AL (Service)

Hayward Marine, Hayward, WI (Service)

Kettle Marine, Jackson, WI (Service)

Morgan Marine, Penn Yan, NY (Sales & Service)

Nisswa Marine, Nisswa, MN (Sales & Service)

Premier Boating, Wayland, MI (Sales & Service)

Strickland Marine, Anderson, SC (Sales)

Stub’s Marine, Alexandria, MN (Sales)

Swenson Brothers Marine, Chamberlain, SD (Sales)

Travis Marine, Knoxville, TN (Service)

Upper Iowa Marine Inc. Decorah, IA (Sales)

Whitefish Marine, Whitefish, MT (Sales)

Willey’s Marine Inc. McGregor, MN (Sales & Service)

“We’re proud of our entire dealer network,” said Homan. “The growth and continued success of our dealers is really a testament to Premier’s goal of providing a boating experience that exceeds expectations both on and off the water.”

With an actively growing dealer network across the United States, new dealers are joining the Premier team weekly. To find the one nearest you, visit our website at pontoons.com and click on Find a Dealer.

About Premier Marine

Premier Marine, LLC is a manufacturer of luxury performance pontoon boats under the Premier brand. Premier Marine holds numerous patents and trademarks on manufacturing elements such as the Premier Ricochet Ladder System and the PTX® Technology performance package. The 30-year-old company sells its pontoons through boat dealers located throughout the United States and Canada. Premier Marine is headquartered in Big Lake, Minnesota and owned by Envision Company located in Elk River, Minnesota.

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